NEXGEN Biopharma Limited and its brand affiliates MF3 Limited respect our users and clients’ right to online data privacy. We understand that a long-term relationship with customers is built on trust and confidence; hence we remain transparent on how we collect, manage and protect your data identifiable to you (herein referred to as ‘Personal Data’).
Some webpages within this website may require you to fill a form and provide personal information viz. name, contact number, email address, billing address, and shipping address to access. You are advised to fill in only if you agree with our Website Terms of Use and our Privacy Policy as outlined here. We will share your Personal Data with people of NEXGEN Biopharma and affiliates MF3 tasked with managing your Personal Data and only under the provisions of this Privacy Policy.
The duration your Personal Data remains in our database is the determined by the following conditions: i) as long as we are allowed by law, ii) until we cease operations iii) the information remains relevant to our business dealings while we are still in operation iv) we receive a request from you to remove your Personal Data from our database.
DATA COLLECTION
We may collect personal data from you for reasons such as when you: a) register for a user account b) download shareable content c) send us an email d) subscribe to our online service e) make an online purchase. The Personal Data we may request from you on this Site are as follow: i) name ii) contact number iii) email address iv) billing address vi) shipping address. We will not request and store sensitive data i.e. race, ethnicity, or credit / debit card numbers in our database without your prior and informed consent.
DATA PROTECTION
Your Personal Data is deemed confidential and we employ limited access data-centers and firewall technology as protection measures to safeguard this information. We store and protect your Personal Data in our database or databases of our service providers. Unless compelled by law, we will not release your Personal Data to any third parties without your express permission. Processing for all the above purposes may take place anywhere in the world.
Some pages in this Site may offer e-commerce service where you are required to make payments. The payment button will direct you to a SSL secured third party payment processing service such as Paypal to process the financial transaction. We will not have access to the sensitive and financial information you provided to the payment credit/debit card processing service or other high-security payment system.
DATA USE
We will only use your information to determine your profile, process a transaction, review client history and customer service performance, send relevant emails for communication and improve our services. We may also send announcements and promotional materials from time to time. To stop receiving these emails, you can inform us through our email address [email protected].
RECORD RETENTION
Your personal data will remain in our database according to the following conditions: i) as long as we are allowed by law, ii) until we cease operations iii) the information remains relevant to our business dealings while still in operation iv) we receive a request from you to remove your personal information from our database.
PERSONAL DATA MANAGEMENT
In compliance with data privacy laws, you have a right to disclosure, correction, addition and deletion of the personal data you have provided to us. You also have the right to completely remove your personal data from our database. In order to do so, please send us an instruction to the following email: [email protected]. We may need extra verification from you to proceed with the removal.
IP ADDRESS & COOKIES
We do not keep your (visitor or user’s) IP address that can uniquely identify you. We may refer to IP addresses to get a general overview and statistics on our website traffic. Our website does not use cookies.
We may alter and modify this Privacy Statement from time to time, and we will notify of any recent updates or amendments on this Privacy Statement here.
This page was last updated on January 13, 2016